FAQ

VPN FAQ

What is a VPN?

A Virtual Private Network (VPN) is a technology that creates a secure and encrypted connection over a less secure network, such as the internet. It allows users to securely access private networks and browse the internet anonymously by masking their IP address.

How does a VPN work?

When you connect to a VPN server, your internet traffic is encrypted and routed through the VPN server, making it appear as if you’re accessing the internet from the VPN server’s location rather than your own. This encryption and rerouting process helps to secure your data and protect your privacy online.

Why should I use a VPN?

There are several reasons to use a VPN:

  1. Security: VPNs encrypt your internet traffic, making it much more difficult for hackers, ISPs, or government agencies to intercept and view your data.
  2. Privacy: VPNs mask your IP address and hide your online activities from your ISP and other prying eyes, enhancing your online privacy.
  3. Access to restricted content: VPNs allow you to bypass geo-restrictions and access websites, streaming services, and content that may be blocked in your region.
  4. Secure remote access: VPNs enable secure access to private networks, making them essential for remote workers accessing company resources from outside the office.

Is using a VPN legal?

Yes, using a VPN is legal in most countries. However, it’s essential to note that while VPN usage itself is legal, using a VPN for illegal activities remains illegal. Always ensure you abide by the laws of your country when using a VPN. However, countries that enforce online surveillance and censorship may restrict VPN usage or ban VPN services altogether. For example, VPNs are illegal in North Korea, Belarus, Oman, Iraq, and Turkmenistan. Other countries, like Russia and China, heavily restrict the use of VPNs.

Can I use a VPN on all my devices?

Most VPN providers offer apps and software that are compatible with a wide range of devices and operating systems, including Windows, macOS, iOS, Android, and Linux.

Do you need a VPN at home?

If you use remote desktop software to access your home computer from a different location, a VPN can ensure a secure and encrypted connection, protecting you from potential threats. We strongly recommend using a VPN at home and elsewhere

Is it safe to use public Wi-Fi with a VPN?

Using public Wi-Fi without protection leaves your data vulnerable to hackers. However, using a VPN on public Wi-Fi encrypts your internet traffic, making it much safer to use.

How do I set up and use a VPN?

Setting up and using a VPN typically involves the following steps:

  1. Choose a VPN provider and sign up for a subscription.
  2. Download and install the VPN app or software on your device.
  3. Open the VPN app, log in with your credentials, and connect to a server.
  4. Once connected, your internet traffic is encrypted and routed through the VPN server.

Can I use a VPN to bypass censorship?

VPNs can be effective tools for bypassing censorship and accessing blocked websites and content. However, it’s essential to use caution and respect local laws and regulations when using a VPN in countries with strict censorship policies.

Can I use Privacy Tunnel VPN while traveling abroad?

Yes, you can use Privacy Tunnel VPN while traveling. By sending your data through Privacy Tunnel’s encrypted VPN tunnel, it will help you stay safe on unsecured wireless networks and provide access to the content and sites you’re used to back home. Just make sure to download the apps and get your subscription before you leave — they might not be available if you’re visiting a more restrictive country.

What protocols does your system support?

We support all the state of the art protocols: Openvpn UDP/TCP, IKEv2, L2TP/IPsec, PPTP

Are VPNs easy to set up?

It might all seem a bit technical, but Privacy Tunnel’s VPN’s is user-friendly. There’s no need to be a computing expert – setting up Privacy Tunnel’s VPN’s is as easy as creating an account then installing a small piece of software.

How does Privacy Tunnel deal with DNS leaks

Our software and servers are programmed and setup to combat any potential chance on DNS leaks.
We treat the potential on DNS leaks (A DNS leak refers to a security flaw that allows DNS requests to be revealed to ISP DNS servers, despite the use of a VPN service to attempt to conceal them) very serious and have state of the art measures to prevent this from happening.

How many connections can one vpn username have?

10 connections
One vpn username can have 10 connections at the same time on any kind of device.